Optimus Helix

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Optimus Helix | Privacy Policy

Privacy Policy

Effective Date: 03/12/2025

At Optimus Helix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our website and services. We comply with the applicable privacy laws and regulations in the United States, including the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Such as your name, email address, billing address, and phone number.
  • Payment Information: Payment card details and transaction history when you make purchases.
  • Log and Usage Data: Information about your interactions with our website, including IP addresses, browser type, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and analyze website traffic.

How We Use Your Information

We may use the information we collect for several purposes, including:

  • To process your orders and handle payments.
  • To communicate with you about your orders, our products, and promotional offers.
  • To improve our website, services, and marketing efforts.
  • To comply with legal obligations and enforce our terms of service.

Sharing Your Information

We do not sell your personal information. We may share your data with third parties in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business.
  • With payment processors to complete transactions.
  • As required by law, such as in response to a subpoena or court order.

Data Security and Retention

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. We retain your personal information as long as necessary for the purposes outlined in this policy or as required by law.

Your Rights

Under the CCPA, California residents have the right to:

  • Request information about the personal data we have collected about you.
  • Request deletion of your personal information.
  • Opt-out of the sale of your personal data.

To exercise any of these rights, please contact us using the details provided on our website.

Cookies

Our website uses cookies to improve your browsing experience and provide personalized content. You can choose to set your browser to decline cookies, but it may affect your ability to access certain features of our site. Learn more about our Cookie Policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the applicable laws. We will notify you of any significant updates through our website or other communication methods.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our website.

Store Hours:

Monday - Friday: 8.00 - 18.00
Saturday - Sunday: 9.00 - 15.00
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Optimus Helix